Level 4: Managed 365 | MStack360
4 Microsoft 365 Levels

Managed 365

We take full ownership of your Microsoft 365 environment. Proactive monitoring, governance, and ongoing optimization transform your platform into a stable, scalable foundation for growth.

99.9%
Uptime Guarantee
24/7
Proactive Monitoring
<4hr
Response SLA
100%
Change Controlled

Complete Ownership of Your Environment

Stop worrying about your Microsoft 365 infrastructure. We handle everything from daily operations to strategic planning, ensuring your platform runs smoothly while you focus on your business.

Policies are enforced, changes are controlled, and issues are handled before they impact users. Microsoft 365 becomes a stable, scalable platform that supports growth instead of creating risk.

M365 Health Dashboard All Systems Operational
98%
Health Score
0
Open Issues
47
Tasks Done

Comprehensive Environment Management

Proactive Monitoring

Continuous health monitoring catches issues before they impact your users. We track service health, performance metrics, and security alerts around the clock to ensure optimal operation.

Governance & Compliance

Structured policies and controls ensure your environment stays compliant and secure. We implement and enforce governance frameworks that protect your data and meet regulatory requirements.

Data Lifecycle Management

From creation to archival, we manage your data throughout its lifecycle. Retention policies, backup strategies, and cleanup routines keep your environment organized and compliant.

Structured Support

Dedicated support with defined SLAs ensures your team gets help when they need it. Tiered escalation paths and priority handling mean critical issues are resolved fast.

Change Control

Every change is documented, reviewed, and implemented with care. Our change management process prevents disruptions and maintains a clear audit trail of all modifications.

Ongoing Optimization

Your environment evolves with your business. Regular reviews identify improvement opportunities, new features to enable, and optimizations that maximize your Microsoft 365 investment.

Our Managed Services Process

Monitor

24/7 health checks

Detect

Identify issues early

Resolve

Fix before impact

Optimize

Continuous improvement

Report

Full transparency

Complete Managed Services Package

24/7 Environment Monitoring
Incident Management & Response
Change Control & Documentation
Governance Policy Enforcement
User Lifecycle Management
License Optimization
Data Retention & Archival
Backup & Recovery Planning
Monthly Health Reports
Quarterly Business Reviews
Priority Technical Support
Roadmap & Strategic Planning

Ready for Hands-Off IT Management?

Let us take ownership of your Microsoft 365 environment so you can focus on growing your business with confidence.

Core
Cloud
Secure
Managed
Intelligent