outlook No New Email notifications
hello i have windows 10 and office 2021 LTSC
when the user receive a new mail there is no envelope or notification in the right side corner
option in outlook and in windows 10 notifications are ticked i did a quick repair of office
no success .
what else i can check
Elias A. Answered question April 22, 2024
Hi Mohamed, thanks for reaching out.
If you are not receiving new email notifications in Outlook, here are a few troubleshooting steps you can try:
- Check Outlook settings: Make sure that the “Show new mail desktop alert” option is turned on in Outlook. You can check this by going to File > Options > Mail > Message arrival. Make sure that the “Display a Desktop Alert” option is checked.
- Check Windows 10 notifications settings: Make sure that notifications are turned on for Outlook in the Windows 10 notifications settings. You can check this by going to Start > Settings > System > Notifications & actions. Scroll down to “Get notifications from these senders” and make sure that Outlook is turned on.
- Check Focus Assist settings: If you have Focus Assist turned on, it may be blocking notifications from appearing. You can check this by going to Start > Settings > System > Focus Assist. Make sure that “Priority Only” or “Off” is selected.
- Check third-party antivirus or firewall settings: If you have third-party antivirus or firewall software installed, it may be blocking Outlook notifications from appearing. Try temporarily disabling the software to see if that resolves the issue.
- Repair or reinstall Office: If none of the above steps help, try repairing or reinstalling Office to see if that resolves the issue. You can do this by going to Control Panel > Programs and Features, selecting Microsoft Office from the list, and choosing “Repair” or “Uninstall/Change”.
If you have any questions, don’t hesitate to ask, we’re here to help you further if needed.
Your VAF Team.
Elias A. Answered question April 22, 2024
Write your answer.