Explorer crashing on right click
Explorer.exe keeps crashing when I right click in a window or on the desktop. This seemed to start happening randomly and not after a Windows update or anything in particular.
I have tried the following:
-Disabled antivirus
-Disabled context menu’s using ShellExView
-Booting into safemode
-Updating Windows
-Reinstalling the graphics driver
-sfcscan
-DISM repair
-Clear file explorer history
-Disable credential Guard in regedit
The same problem continues to happen, even in safemode.
Eventviewer displays the following when explorer crashes due to a right click:
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Faulting application name: explorer.exe, version: 10.0.22621.2215, time stamp: 0xb9c28810
Faulting module name: Windows.UI.FileExplorer.dll, version: 10.0.22621.2215, time stamp: 0xaaa66d5d
Exception code: 0xc0000005
Fault offset: 0x000000000004e730
Faulting process ID: 0x0x1918
Faulting application start time: 0x0x1D9DF1AA34B61BA
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\Windows.UI.FileExplorer.dll
Report ID: 9e3a2452-7da8-457c-a92d-d1db4f58f23a
Faulting package full name:
Faulting package-relative application ID:
—————————————————————————————————-
I’m stumped and don’t know what else I can do. Any suggestions?
Windows 11 Home 22H2 (OS Build 22621.2215)
Hi Pablo, thanks for reaching out.
I just fixed the issue without the need to run a repair.
I used the following command to disable the new context menu.
reg.exe add “HKCU\Software\Classes\CLSID\{86ca1aa0-34aa-4e8b-a509-50c905bae2a2}\InprocServer32” /f /ve
If you have any questions, don’t hesitate to ask, we’re here to help you further if needed.
Your VAF Team.