Confirm my understanding of Collaboration Exclusions Metric Rule, and edit this rule
Hi,
From my understanding of the Collaboration Exclusions Metric rule (which Microsoft is the author), a meeting is NOT counted as collaboration, if no one has joined on Teams. Does this mean
1. If a meeting doesn’t have a teams invite (is completely face to face), it is NOT captured as a collaborative meeting?
2. If a meeting has a teams invite, but everyone attending the meeting is present in person and hence no one logs into Teams for this meeting, this is NOT captured as a collaborative meeting?
We see number 2 happening more and more frequently, and I am concerned we are undercounting our meeting hours.
Appreciate if Microsoft can confirm this, and provide a fix if this is the case? I seem to be unable to edit the Metric rule to remove this requirement. Thank you.
Hi Anna, thanks for reaching out.
Question 1 – Incorrect – a meeting that has been scheduled in the calendar will be considered a collaboration IF the meeting is set as BUSY status, with more than 1 person invited, not cancelled, people have accepted and doesn’t go for longer than 24 hours. It doesn’t matter if the meeting was set up as a Teams meeting and then it was in person. If there are conflicting meetings, Insights will pick one of them as attended. For example – meeting 1 has a Teams invite, meeting 2 doesn’t; if someone joins the Teams meeting, they would not be counted as having attended Meeting 2.
Question 2 – Again, this example will still be captured as a meeting as it will meet the rules as laid out in the answer to Q1.
If you have any questions, don’t hesitate to ask, we’re here to help you further if needed.
Your VAF Team.
