The user cannot get the “ New Teams meeting ” icon in the Outlook calendar. It does appear in the list of add-ins installed on Outlook.
This is a common issue that many people have experienced, and there are a few different solutions that you can try. Here are some possible solutions:
Check the version of your Office/Outlook: The Teams Meeting add-in requires an Exchange account and an Office 365 (or newer) version of Outlook. If you are using a standalone version of Outlook, it may not support the add-in. Update to the latest version if possible.
Enable the Add-In: Go to File > Options > Add-Ins in Outlook. At the bottom, where it says “Manage,” make sure “COM Add-Ins” is selected and then click “Go.” Check the box next to “Teams Meeting Add-in for Microsoft Office” and then click “OK.”
Reinstall Teams: Sometimes, uninstalling and reinstalling Teams can solve the problem. Make sure you download the latest version of Teams from the Microsoft website.
Repair Office: If the add-in is still not showing up, you might need to repair your Office installation. Go to Control Panel > Programs and Features, select your Office installation and then click “Change” at the top. Choose the “Quick Repair” option.
Check Teams/Outlook Integration: In Teams, click on your profile picture at the top right and then click “Settings.” Under the “General” tab, make sure “Register Teams as the chat app for Office” is enabled.
Contact Support: If none of these solutions work, you may need to contact Microsoft Support for further assistance.
Remember that the Teams add-in will only appear in the Outlook desktop client, not on the web version. If you’re using the web version of Outlook, you can schedule Teams meetings from within the Teams app itself.
