Unable to switch off people status notification for 1 specific person in Microsoft Teams
I cannot switch off the People Status notification for 1 specific person in Teams (version 24124.2315.2911.3357).
In Settings > Notifications and activity > People, when I click Turn off next to that person, I get the acknowledgment that I’m “no longer following the presence of XXX” but just 2 seconds later, the name reappears in the Manage status notifications list.
This does not happen with other people. When clicking the Turn off button, the person disappears from the list and does not come back.
Hi Scarlet, thanks for reaching out.
I had the exact same issue and it was driving me nuts. Even on my new installed computer the issue was there so it has nothing to do with local cache. Steps I did to finally resolve it (important you do them all):
Open the Teams Classic client (can’t find a way to do this online anymore so it needs to be installed)
Mark the user again for notify when available form classic client
Unmark the user again (can be done in settings as well, you will notice it’s really gone then)
Now clear cache for the new Teams client (or it will still be there), I always use this script:
echo “Stopping New Teams Client”
taskkill /IM “ms-teams.exe” /F
timeout /t 10 /nobreak > NUL
echo “Clearing Teams Cache”
del /q “%localappdata%\Packages\MSTeams_8wekyb3d8bbwe\*”
FOR /D %%p IN (“%localappdata%\Packages\MSTeams_8wekyb3d8bbwe\*.*”) DO rmdir “%%p” /s /q
echo “Starting New Teams Client”
start /MAX /B %localappdata%\Microsoft\WindowsApps\ms-teams.exe
If you have any questions, don’t hesitate to ask, we’re here to help you further if needed.
Your VAF Team.
